Jombet Terms and Conditions – Malaysia Wagering Platform Guidelines

This document contains the terms of use for the Jombet platform, which are binding on all registered users. Please read carefully before using our services. By registering or logging in to your Jombet account, you agree to all terms stated herein.

Updated: 1 June 2026
Language: Malay (Malaysia)
Version: 3.2
Minimum Age
18 Years
Jurisdiction
Malaysia
Account
1 Per User
Terms Review
Periodic
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Section 01

Definitions & Introduction

Welcome to Jombet. These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User", "Member", or "You") and Jombet ("Platform", "We", or "Company") regarding the use of jombet.pro and all related services.

By registering as a member, logging in to your account, or using any part of the Jombet platform — whether via the website or mobile app — you are deemed to have read, understood, and agreed to be bound by all terms contained in this document.

In this Agreement, the following terms have the meanings stated:

  • "Platform" refers to the jombet.pro website, the jombet mobile app, and all services provided by jombet.
  • "Account" refers to your registered jombet account, which holds your personal information and financial balance.
  • "Balance" refers to the amount of funds in your jombet account available for betting activities.
  • "Bonus" refers to free credits, bonus funds, or other benefits granted by jombet to members under specific terms.
  • "KYC" (Know Your Customer) refers to the identity verification process carried out by Jombet to ensure the accuracy of user information.
Jombet reserves the right to update these Terms and Conditions from time to time. Users will be notified via in-platform notifications or their registered email when material changes occur.
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Section 02

Eligibility & Account Registration

To register and use jombet's services, you must meet the following eligibility requirements:

  • Aged at least 18 years old on the date of registration.
  • Be legally capable of entering into a binding agreement.
  • Not being located in a country or region where access to online betting platforms is prohibited by law.
  • Not currently on any self-exclusion list or betting ban issued by any authority.

Each user is only permitted to register and own one (1) account only at jombet. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, or payment details — are strictly prohibited and may result in all associated accounts being suspended or closed without refund of any remaining balance.

During registration, you are required to provide accurate, complete, and current information. jombet conducts a KYC process to verify user identity. Documents that may be required include:

  • Malaysian identity card (MyKad) or valid passport
  • Proof of current address (utility bill or bank statement)
  • Documents related to the payment method used
Providing false or misleading information during registration or the KYC process may result in immediate account closure and forfeiture of all funds.
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Section 03

Deposits & Withdrawals

Jombet accepts a variety of deposit methods including FPX (online banking), Touch 'n Go eWallet, GrabPay, Boost, and several other methods listed on the platform. All financial transactions on Jombet are processed through secure channels with 256-bit SSL encryption.

Deposit Policy:

  • The minimum deposit is RM10 for most payment methods.
  • Deposited funds may only be used for wagering activities on the Jombet platform.
  • Jombet does not charge any processing fees for deposits; however, payment providers may apply their own charges.
  • Funds from illegal or unknown sources will not be accepted.

Withdrawal Policy:

  • The minimum withdrawal is RM30 for most methods.
  • Withdrawals to e-wallets are processed within 15–30 minutes. Withdrawals to bank accounts are processed within 1–3 business hours.
  • For security purposes, withdrawals must be made to the same payment method used for the deposit (for the first deposit).
  • Jombet reserves the right to request additional verification before processing withdrawals that exceed a certain threshold.
  • Before the first withdrawal is permitted, the KYC process must be fully completed.
All funds in your jombet account are entirely yours, subject to the settlement of any active bets and compliance with relevant bonus terms.
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Section 04

Betting Rules

All bets placed on the jombet platform are subject to the specific rules set for each game type or sport. The following general rules apply to all types of betting:

  • All bets are considered final once confirmed by the jombet system. No cancellations are permitted after confirmation except under specific circumstances defined by jombet.
  • Jombet reserves the right to cancel or void any bet placed based on incorrect odds, technical errors, or system abuse.
  • The use of automated software or methods to place bets is strictly prohibited.
  • Bets placed on markets that have expired or are no longer active will be voided and the stake returned.
  • In live sports betting (in-play), odds can change rapidly. Bets accepted at specific odds are final even if the odds change after acceptance.

For detailed rules on each betting type — such as football, Live Casino, Slots, or bingo — please refer to the help section on the platform or the relevant game page.

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Section 05

Bonus & Promotions

Jombet offers various bonuses and promotions to members from time to time. All bonuses are subject to specific terms stated alongside each offer. The following are general policies relating to bonuses:

  • Each bonus has a wagering requirement (rollover) that must be met before any related withdrawal can be made.
  • Bonuses may only be claimed by one member. Attempting to claim the same bonus across multiple accounts constitutes fraud and will result in account suspension.
  • Jombet reserves the right to withdraw or modify the terms of any bonus with reasonable notice.
  • Bonuses cannot be directly converted to cash unless the rollover requirement has been met.
  • If bonus conditions are breached, jombet reserves the right to withdraw the bonus along with any wins derived from it.

To view all currently available promotions, visit the Promotions our periodically updated

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Section 06

User Responsibilities

As a jombet member, you are responsible for ensuring proper, lawful, and responsible use of the platform. Key user responsibilities include the following:

  • Ensure all information provided to jombet is accurate and up to date at all times.
  • Keep your password and account login details confidential. jombet will not be held responsible for any losses resulting from a user's failure to protect their login information.
  • Not using the jombet platform for any illegal, fraudulent, or money laundering activities.
  • Not attempting to manipulate, hack, or interfere with jombet's systems or platform security.
  • Not colluding with others to gain an unfair advantage in betting.
  • Ensure the platform is only accessed from authorized devices and locations.

Violation of any of the above responsibilities may result in actions including account suspension, account closure, and/or appropriate legal action.

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Section 07

Account Security

Jombet takes user account security very seriously. Our platform uses 256-bit SSL encryption to protect all data transmitted between your browser and Jombet's servers. In addition, two-factor authentication (2FA) is available and strongly recommended for all accounts.

You are responsible for:

  • Use a strong and unique password for your jombet account — a mix of uppercase letters, lowercase letters, numbers, and symbols.
  • Not sharing your login credentials with anyone, including family members.
  • Ensure you log out of your account when using public or shared devices.
  • Notify jombet immediately if you suspect any unauthorized access to your account.
Jombet will never ask for your account password via email, phone, or live chat. If you receive such a request, it is a fraudulent attempt and you should report it to us.
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Section 08

Account Closure & Restrictions

Jombet reserves the right to suspend, restrict, or close any account in the following circumstances:

  • User has violated any of the terms in this document.
  • There is suspicious or potentially fraudulent activity linked to the account in question.
  • The KYC process could not be completed within the specified timeframe.
  • User found to be operating multiple accounts.
  • Instructions from law enforcement or relevant regulatory authorities.
  • User has requested account closure or self-exclusion through the responsible wagering program.

In cases of account closure due to a violation, Jombet reserves the right to hold any associated balance until the investigation is complete. If the investigation confirms fraud or misconduct, the funds in question may be fully forfeited.

For account closures requested by the user (not due to a violation), any remaining balance will be processed for withdrawal once the required verification steps are completed.

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Section 09

Liability Limit

Jombet provides its platform and services on an "as is" basis. While we always strive to ensure the platform operates smoothly and without interruption, we cannot guarantee that the platform will always be free from technical errors, disruptions, or downtime.

Jombet will not be liable for:

  • Losses or damages arising from platform disruptions or downtime beyond our control.
  • Losses arising from a user's failure to comply with these terms and conditions.
  • Indirect, incidental, or consequential losses arising from the use of the platform.
  • Betting outcomes made based on inaccurate or incomplete information obtained from external sources.

In any circumstances, Jombet's maximum liability to any user is limited to the total amount deposited by that user within the 30 days prior to the claim arising.

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Section 10

Responsible Wagering

Jombet is fully committed to responsible gambling. We believe that betting should be an enjoyable entertainment activity and should never cause financial stress or personal hardship.

Jombet provides the following tools to help users manage their gambling habits:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
  • Betting Limit: Set a maximum limit on each bet that can be placed.
  • Self-Exclusion Break: Take a break from the platform for 24 hours, 7 days, or 30 days based on your needs.
  • Self-Exclusion: Request a long-term exclusion from the platform if you feel that wagering has become a problem.
  • Activity Monitoring: Review your betting history and spending reports at any time from your account.

If you or someone you know shows signs of a gambling problem, please seek professional help and use the responsible gambling tools available on the Responsible Gaming ours.

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Section 11

Terms Amendment

Jombet reserves the right to modify, update, or replace any part of these Terms and Conditions at any time. Changes take effect immediately upon publication on this website unless otherwise stated.

For material changes — that is, changes that significantly affect user rights or obligations — jombet will provide at least 14 days' notice before the changes take effect via:

  • In-app or on-site notifications
  • Email to the user's registered address
  • Announcements on the platform's home page

Continued use of the jombet platform after changes take effect is considered acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account and withdraw your remaining balance.

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Section 12

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the use of the jombet platform in general, our support team is ready to assist.

You can reach us through the following channels:

  • Live Chat: Available directly on the jombet platform or app — 24 hours a day, 7 days a week.
  • Support Email: [email protected] — response within 24 hours.
  • Compliance & Legal Email: [email protected] — for enquiries related to terms, privacy, and legal matters.

For account-related issues, please have your account number or registered email ready when contacting the support team to help speed up the resolution process.

The jombet support team operates 24/7 and is committed to responding to all inquiries as quickly as possible. Urgent issues are prioritized and typically resolved in under 2 hours.

Platform that Putting Users First

Behind every term written, there is Jombet's commitment to ensuring every experience on the platform is safe, fair, and transparent.

Transparent & Fair Terms

All terms are written in plain, easy-to-understand language. There are no confusing clauses or hidden terms that catch users off guard at critical moments.

User Data Protection

Your personal information is protected with the highest level of encryption and is never shared with third parties without your consent.

Trusted Withdrawals

Your winnings are processed quickly and without hassle — as long as the wagering requirements have been met and KYC is complete.

24/7 Responsive Support

Any inquiries related to the terms or use of the platform will be answered by our experienced support team at any time.

Terms Updated Periodically

Jombet reviews its terms periodically to ensure they remain relevant, fair, and reflective of current industry best practices.

Responsible Wagering

Self-control tools are available to all users — deposit limits, self-exclusion breaks, and full self-exclusion can be easily activated from within your account.

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Understood Our Terms? Join Jombet Now

By registering, you agree to these Terms and Conditions. Enjoy a safe, fair, and exciting betting experience alongside more than 500,000 Malaysian players.

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